Packages
Productized services so you know exactly what you’re getting—and when.
Most popular
Incident Starter Kit
Perfect for teams who need real, actionable runbooks and incident docs right away.
- 2 custom incident playbooks (SEV1 & SEV2)
- 1 postmortem template
- 1 filled example postmortem
- Escalation & communication guide
- Linux / web stack troubleshooting steps
Timeline: ~5–7 days
Starting at: $750
Ops Documentation Sprint
A focused 2–3 week engagement to create or overhaul your critical ops documentation.
- Audit of existing documentation
- Up to 6 SOPs / runbooks / playbooks
- Process maps & simple diagrams
- Knowledge base restructure (optional)
- Final readout & training session
Timeline: 14–21 days
Starting at: $2,500
Ongoing Documentation Partner
For teams that want a steady stream of updated documentation as systems and processes evolve.
- Monthly documentation updates & new docs
- Incident review & postmortems
- Quarterly knowledge base health checks
- Priority turnaround on changes
- Flexible, predictable scope
Subscription: $600–$1,500 / month
Discuss RetainerCustom engagements
Have a unique environment, regulated context, or internal tools?
We can scope a custom project based on your needs.